RespondThat drafts email replies in your brand voice and picks up the phone 24/7 — in English, Spanish, Portuguese, French & German. You pay only for what you use.
25 free email replies & 10 free voice minutes. No credit card required.
Trusted by sellers on
Most tools do chat or email. RespondThat does the two things customers actually use to reach a store — and keeps one consistent brand voice across both.
Drafts accurate, on-brand answers from your policies and past threads. Cite real return/shipping rules — never invent.
Pick up after hours, in multiple languages, and resolve the common stuff — order status, returns, store info — without a human on the line.
English, Spanish, Portuguese, French & German out of the box. Reply in the language your buyer wrote in.
Grounds every reply in your real policies, FAQs and order data, so answers stay factual and on-tone.
$0.20 per email reply, $0.10 per voice minute. No monthly fee, no per-agent seats. Top up only when you need more.
Inbound-first, with guardrails that block PII leaks before anything is sent or spoken. Your data stays yours.
No setup project. Connect your inbox and number, and RespondThat starts handling the queue.
Create an account — get 25 free email replies and 10 free voice minutes instantly. No card.
Add your brand voice, policies and languages. Replies are grounded in your real context.
Approve drafts or let calls flow. Watch usage and top up credits only when you need more.
No subscription, no per-seat fees. Every account starts with free credits; you top up as you go.
Free tier included with every account · Cancel anytime · No card required to start
No. RespondThat is pay-per-use. You get free credits on signup and only pay $0.20 per email reply or $0.10 per voice minute after that. Top up whenever you like.
Yes. Replies are grounded in your policies, FAQs and past threads, and written in your brand tone. You review and can edit any draft before it sends.
English, Spanish, Portuguese, French and German today, with more on the way. Replies are answered in the language the customer used.
We're inbound-first and run guardrails that block PII from being sent or spoken. Your data is used to serve your account and is never sold.
Voice is launching now. Request early access and we'll turn it on for your account as soon as your number is connected.
Start free in two minutes. 25 email replies and 10 voice minutes on us — no card required.
Start free